Updated: 1 January 2026 · Version 3.1

OK88 Privacy Policy — How We Protect the Personal Data of Malaysian Players

OK88 takes every player's privacy seriously. This document clearly explains what information we collect, how it is used, who it is shared with, and your rights as a player to control your own personal data.

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Important Note: This Privacy Policy describes OK88's data collection and management practices. By using our platform, you agree to the terms set out herein. Please read this document in full carefully before using OK88's services.

1

Introduction and Scope of This Privacy Policy

OK88 (hereinafter referred to as "we", "the platform", or "OK88") respects the privacy of every user and is committed to protecting the personal information you entrust to us. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the latest international data security standards.

This Privacy Policy applies to all personal information collected through the ok88.cash website, the OK88 mobile app (where applicable), email and live chat communications between you and our team, and all other services provided by OK88 to Malaysian players.

By registering an account or continuing to use the OK88 platform after this Privacy Policy has been updated, you confirm that you have read, understood, and agreed to how we handle your personal data as described in this document.

Data Controller: OK88 acts as the Data Controller for all personal information collected from players in Malaysia. Any data-related enquiries may be directed to our Data Privacy Officer at privacy@ok88.cash.

2

Types of Personal Data We Collect

OK88 collects various types of personal data depending on how you interact with our platform. This data is collected directly from you or automatically as you use our services.

Data Category Sample Information Collection Method
Identity Data Full name, date of birth, identity card number (MyKad) Registration form / KYC
Contact Data Phone number, email address, mailing address Registration form / Profile
Financial Data Bank account numbers, e-wallet details (TNG, GrabPay, Boost) Deposit / withdrawal process
Technical Data IP address, device type, browser, operating system Automatically during use
Usage Data Betting records, games played, session duration Automatically during gameplay
Communication Data Live chat records, emails, complaint logs During support interactions

Data We Do NOT Collect:

  • Passwords in plain text — all passwords are stored in an irreversible hashed format.
  • Full credit or debit card numbers — we do not process card payments directly on the platform.
  • Biometric data such as fingerprints or facial recognition.
  • Financial information belonging to anyone other than the player themselves.
3

How We Use Your Personal Data

OK88 uses your personal data solely for legitimate and necessary purposes. We do not use your data beyond what is stated here without obtaining your additional consent.

  • Account Management: Processing registrations, verifying identity (KYC), managing logins, and maintaining the security of your account.
  • Transaction Processing: Process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawals to the same payment methods.
  • Service Provision: Grants you access to all OK88 games and services, including live casino, slots, Sports Betting on Malaysia Super League football, badminton, and e-sports.
  • Security & Fraud Prevention: Detect suspicious activity, prevent money laundering, and maintain platform integrity.
  • Service Communications: Send important notifications regarding your account, transactions, and service changes.
  • Marketing (with consent): Send promotional information, bonuses, and exclusive offers to players who have consented to receive marketing communications.
  • Platform Improvements: Analysing usage patterns to improve the user experience and develop new features.
  • Legal Compliance: Comply with applicable legal and regulatory requirements in Malaysia.

Legal Basis: OK88 processes your personal data on the following bases: (1) contractual necessity — to fulfil our service obligations to you; (2) legitimate interests — for security and fraud prevention; (3) legal compliance; and (4) your consent — for marketing communications.

4

Data Sharing with Third Parties

OK88 does not sell, rent, or trade players' personal data to any third party for their own marketing purposes. However, we may share your data with certain parties in the following circumstances:

  • Payment Service Providers: Transaction data is shared with payment processors such as FPX, Touch 'n Go, GrabPay, and Boost providers solely for the purpose of processing your deposits and withdrawals.
  • Game Providers: Minimal technical data is shared with casino and sports game software providers solely to enable gameplay functionality.
  • Auditing & Security Services: Certain data is shared with independent auditing bodies that verify game fairness and platform security.
  • Legal Authorities: OK88 may disclose player data to Malaysian authorities if directed to do so by a court order or a legitimate law enforcement agency.
  • Anti-Fraud Programme: Account activity data involving suspected fraud may be shared with anti-fraud industry bodies to protect the integrity of the online gambling ecosystem.

All third parties that receive data from OK88 are bound by strict data protection agreements and are required to uphold data security standards equal to or exceeding those of OK88.

5

Our Data Security Measures

OK88 continuously invests in the latest security infrastructure to keep your personal data safe at all times. Below are the key security layers we maintain:

  • 256-bit SSL Encryption: All communications between your browser and OK88's servers are encrypted using TLS 1.3 protocol with AES-256 encryption.
  • Data Segregation: Players' personal data is stored in databases that are isolated from operational systems with strict access controls in place.
  • Two-Factor Authentication (2FA): Players can enable 2FA to add an extra layer of protection to their account.
  • 24/7 Monitoring: Continuous security monitoring systems detect and respond to threats in real time.
  • Regular Security Audits: Penetration testing is conducted regularly by independent third parties to identify and address vulnerabilities.
  • Restricted Staff Access: Only staff with a legitimate business need may access player data, and all access is logged and monitored.

While OK88 takes all reasonable steps to protect your data, no security system is 100% foolproof. In the event of a security breach affecting your data, we will notify you within 72 hours of the breach being detected.

6

Cookies & Tracking Technologies

OK88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and secure your login session. Cookies are small text files stored on your device by your web browser.

Cookie Types Purpose Duration
Mandatory Maintain login sessions, account security, and language preference memory Session / 30 days
Analytics Understanding how players use the platform in order to drive improvements 2 years
Performance Ensuring the platform runs smoothly and remains stable 1 year
Marketing Display promotions and bonuses relevant to your interests 90 days

You can manage cookies through your web browser settings. However, disabling mandatory cookies may affect the functionality of the OK88 platform, including your ability to log in and play. For non-mandatory cookies, you may opt out without affecting your gameplay experience.

7

Data Retention Period

OK88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Below are our data retention guidelines:

  • Active Account Data: Retained for the duration your account remains active and for a period of 5 years after account closure, in accordance with Malaysia's PDPA and financial legislation requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering requirements.
  • Support Communication Log: Retained for 3 years from the date of the last interaction.
  • Technical Data & System Logs: Retained for 12 months for security and incident investigation purposes.
  • Marketing Data: Retained until you withdraw your consent or request deletion.

Once the retention period expires, data will be securely deleted or anonymised using procedures that ensure it cannot be recovered.

8

Your Rights as a Data Subject

Under Malaysia's PDPA 2010 and data protection best practices, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at privacy@ok88.cash:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request that we correct inaccurate data or complete any data that is incomplete.

Right to Erasure

Request the deletion of your data when it is no longer needed for the original purpose for which it was collected.

Right to Restrict Processing

Request that we restrict how we process your data under certain circumstances.

Right to Data Portability

Receive your data in a structured format that can be transferred to another platform.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Response Time: OK88 will respond to all data rights requests within 30 days from the date the request is received. For complex cases, this period may be extended by up to 60 days with prior notice to you. We may require identity verification before processing your request.

9

Protection of Children's Data

The OK88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store the personal data of any individual under the age of 18.

Should we discover that we have inadvertently collected data from an individual under the age of 18, we will take immediate action to delete that data and close the account in question. Parents and guardians who believe their child has registered an account with OK88 should contact us immediately at support@ok88.cash.

OK88 encourages parents to use appropriate parental control software to prevent children from accessing online gambling platforms.

10

Amendments to This Privacy Policy

OK88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new services we introduce. The date of the most recent update is always displayed at the top of this page.

For material amendments — changes that significantly affect your privacy rights — we will notify you via registered email or a prominent in-platform notification at least 14 days before the amendment takes effect.

Continued use of the OK88 platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you disagree with any changes, please discontinue use of the platform and contact us to delete your account.

11

Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding the OK88 Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer:

  • Privacy Email: privacy@ok88.cash (Response within 3 business days)
  • General Support Email: support@ok88.cash
  • Live Chat: Available 24/7 within the platform — ideal for immediate enquiries
  • Communication Language: Both Bahasa Melayu and English are accepted

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection under the Ministry of Communications and Digital.

For more information on the rules governing the use of our platform, please review Terms & Conditions us. For healthy gaming guidance, visit our Responsible Gaming.

OK88's Privacy Commitment

Six Ways OK88 Protects Your Data Every Day

Privacy is more than a document — it is a daily practice embedded in every aspect of OK88's operations

Bank-Level Encryption

Every bit of data that passes through the OK88 platform is encrypted using 256-bit SSL — the same encryption technology used by Malaysia's leading banking institutions such as Maybank and CIMB.

Absolutely No Data Selling

OK88 has never sold, and will never sell, players' personal data to any third party for marketing purposes. Your data belongs to you — it is not a commodity for our business.

Full Control in Your Hands

You may request access to, correction of, or deletion of your personal data at any time. Your rights as a data subject are fully respected by the OK88 team.

Malaysia PDPA Compliance

All data practices at OK88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor regulatory developments to ensure ongoing compliance.

Independent Security Audit

The OK88 platform undergoes regular security testing and privacy audits by independent third parties to ensure our systems remain secure and free from exploitable vulnerabilities.

Easy Unsubscribe Options

You can opt out of marketing communications at any time with a single click. Unsubscribe requests are processed immediately, with no complicated procedures involved.

Play Responsibly

Your Data Is Safe — Play with Full Confidence at OK88

OK88 protects your privacy with 256-bit SSL encryption, a strict no-data-selling policy, and full compliance with Malaysia's PDPA. Register today and enjoy over 1,200 games with complete peace of mind.

256-bit SSL Malaysia PDPA No data selling Full control in your hands

Adult entertainment platform for 18+ only. Please play responsibly.

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